Exactly. I get what people say to do as a work around and that it may be quicker. But I rely on the import to work - mainly to avoid typing errors. And I also get why it may work for some in the list and not some, because of poor testing and or the institution making change after passing testing, however I will never accept if it were a bug there would be 1000's of complaints. I am a developer myself and have seen some very obscure bugs.
I can also see where it could be browser related - but what I can't accept is the TT telling me the import was successful when clearly it was not.
All in all, i guess I need to submit a software bug - but finding how to do that is a challenge, though one user was nice and explained how to do that. TT would do well to build bug reporting into the software or a link in the software for it.
