According to artificial intelligence browser, the turbotax csv software is going through maintenance from Intuit side. Estimates predict that they should be functioning by mid february the latest. (Hopefully). Koinly support also told me that this is the case and that they wouldn't provide refund as it isn't their fault.
And hopefully an intuit representative will respond with confirmation seeing how they won't give us phone number to technical support.
Not just coinlyThis is an issue with all third party crypto texts ledger apps.
