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With all due respect -

Other users noted this same problem over a year ago and I found that someone posted a similar suggestion - using edge browser.  This is a ridiculous solution. I tried using Chrome and Firefox, but neither worked.  Chrome is pretty much the industry standard on PCs and for Intuit not to address this issue in over a year is inexcusable. 

 

If you are an employee of Intuit, please have someone address this issue, or at a minimum state up front that you may be forced to use a specific browser to have access to the import function.  Perhaps Intuit has a Knowledge database or Known Problem database that this problem can be recorded in if it is beyond the capability of the staff to resolve the issue