I've been filing with Turbo Tax for about 13 years!! these past two years their services has really dropped to a low. I was overcharged last year. I had to call a few times for them to reimburse me. This year, the same thing happened. I am getting the run around about my refund. They lie and say they got an approval to reimburse me but no money has been returned yet. I was told they will email me a receipt of my reimbursement. The only email I received was to complete a survey. This will be my last year using their service. I will post on my social media pages Warning: Do not to file with Turbo tax. They are conducting fraudulent activities.
