jakraig
New Member

PDF upload failure

I have used TurboTax for several years but this year I had to buy a new computer because the old one would not run Windows 11.  I put the old tax PDF's on the new computer but Turbo Tax would not read them.  My taxes are a little complicated so I really wanted to avoid some typing.  I first tried the online version but it would not read my PDF files.  I called and a clerk told me it was a known problem thata would be fixed the next week.  It wasn't so I purchased a new Win 11 computer but it still is not able to read my PDF files that I can print perfectly from.

 

WHY?