Problem printing K1 using 2025 tubotax business windows desktop

We completed our Partnership filings using 2025 tubotax business windows desktop edition and successfully efiled. When we went to send the generated PDF K1 package to business partner we noticed that the following error message would be displayed whenever we tried to look at the filing generated K1 forms.

We tried all permuations in trying to generate a clean K1 form with no luck. 

error.jpg

 

We tried to use the chat feature to investigate / report the problem on two separate occasions. Part way thru the 1st the support person terminated the chat. At no time did I get the feeling that either customer support person felt like this was a problem with their software. 

 

I even tried to transfer the pdf file to a brand new clean windows desktop box and the problem was worse... nothing was display for the K1.

 

Has anyone else had a problem with their 2025 turbotax business K1 forms?

Has anyone found a workaround?