Get your taxes done using TurboTax

Thanks for the idea, but that did not fix it. I did have popups blocked, so I undid that, and the problem persists.

More info about my situation from another thread on here about importing:

TurboTax 2025 Deluxe, Windows 11, Edge, all fully updated

In Edge, 3rd party cookies enabled, popups not blocked.

I've been using TurboTax for about 40 years. This year's taxes are about the same as last year's. Never had problems importing before.

 

Trying to import 1099-DIV from Vanguard (Brokerage)

Vanguard does a Consolidated 1099 form, so this usually gets all 1099s, not just DIV.

That opens a tab in my default browser, with 3rd party cookies accepted, no ad blocking, no virus software.

I entered the Vanguard account number and document ID from the Vanguard PDF I downloaded from Vanguard.

It confirms I am human and then the web page says,

"Connection complete!

Success! We got your tax data. You can now return to TurboTax."
 
So, then I go back to TurboTax, and nothing has changed. I can close, restart, etc. and the data did not come.
 
But a clear question for you, which might help ... when you had the popups blocked, did TTax tell you it failed, tell you nothing, or did it tell you it succeeded, even when it did not?