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Can't complete filing because it keeps looping back tot he select payment method and restarts the filing process, has annyone encountered this issue?
I've completed my review of my documents and everything has confirmed as Ready to File. Once I start the final file and submit process, it has me do Step 1 to review order and select payment method which goes through without issue. Then moves on to Step 2 to select how I'll receive my refund, but once I select direct deposit and complete this step, it goes back to Step 1 and I have to do it all over again. This keeps happening every time without any indication to an error or missing document
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2 weeks ago