Slow "support" from TurboTax

I have a new iMac, latest OS, desktop version of TurboTax 2025 (just purchased at Costco) doesn't load on it.

I have tried multiple times. 

 

I have used TurboTax in the past and have not had problems.  

 

I am on hold with TurboTax toll-free for > a half-hour. 

 

You buy your troubles. I wish I hadn't bought TurboTax.