Appreciate the response. I never know if responses are coming from other users or TT support. If from other users, in generally. I don't trust answers as they really are not in position to give a proper answer . Either way, the institution should not be in the drop down list if they don't partner with TT and secondly, TT should not providing a message to the user the import succeeded. Anyway you frame it, there is no way this is not a software bug.
All said it is entirely possible, the bug is specific to a institution.
