I have tried this several times, and each time my return is rejected.
My wife immigrated to America in December 2013 and we married shortly after. We were married in 2013, and filed as married-filing jointly. She did not have a SSN at the time, so she had to apply for an individual taxpayer identification number (ITIN). She has since received a SSN.
I've tried entering zero a few times and e-file my tax return, and each time I get a reply saying it was rejected.
I've also tried retrieving her PIN, and on the IRS website form it says you can enter the SSN or ITIN that was used for the 2013 filing. When I enter her ITIN it says it's not a valid number. I have the letter the IRS sent so I know what the number is, and I've tried several times.
I've also tried entering our total AGI (she didn't earn any money in 2013, so it would be the same as mine). That also didn't work.
If anyone who works at Intuit is reading this: please reach out to me because what your suggesting does not work. It would be great if I could talk to a real human being.
I suppose as a last resort I could print the tax return and file by mail, but I'm expecting a refund for a material amount of money, and I'd rather not delay receiving it further.
