Interesting, I am wondering if that might have been the initial cause? I already did and activated twice already. I don't think I will need the full 5, but I will be cautious on next time I open it. I tired calling TT support, but as I start talking to a rep, the call drops. I tried it twice, but the call just dropped during the conversation and they never called back. I assume they are having phone problems. Anyway, thanks for your note!
