Bobby8182
New Member

Why does the screen go white when I try to file?

When I'm trying to file, I go through the review, get the all clear, see how much I'm supposed to get, then when I hit continue the screen goes white. I have rechecked everything multiple times to make sure nothing is wrong or missing. When I use the app I don't get the white page but I keep having to cycle through the review, the all clear, and the amount I'm supposed to receive over and over again.