I've used Desktop TurboTax Deluxe for many years. I have Windows 10.
I bought Online TurboTax Deluxe assuming it had the same Schedules and Forms (it does not). I bought it from Amazon for around $49.
When I came across the missing Schedule, TT offered to upgrade to Online Premium for $99 (the full cost).
Why isn't TT offering to charge me just the difference - around $50?
Can anyone here point me to a way to appeal to TT to charge me only the difference? Or, should I just move on from Intuit/TT to a company that is more transparent about their offerings/capabilities and pricing?
