2025 Quick Employer 1099-NEC data missing

I use QEF to print and efile 1099-NECs. I purchased the desktop (Windows) version of 2025 Home and Business and used its link to do the 1099-NECs on-line via QEF. My 2024 business info successfully transferred. The data was edited with all the new info for 2025. A PDF was created and saved of the forms. Efile button was greyed-out showing 'Not Enabled' A few days later all the 2025 info is missing from my account. Can I get it back?