MarkMcH
New Member

Activation issue for 2025

Been using TurboTax for 20 years, never had an activation issue, until this year.  There is a code on the screen at the activation step.  I can only see the last 4, but it is the code and when I click on the box there is a green check mark.  There is a message above the box that reads "there is a license code for this account".  I can also see 0-5 used.  When I click on activate, I get the error code 605, and this code is not valid.  This is very frustrating, nothing should be this difficult.