@Toby821 wrote:
If TurboTax goes online only, I will not be a customer any more. There were always be alternatives, other companies will always fill the void.
Really? Which ones (DIY)?
FreeTaxUSA and TaxSlayer are online only, which leaves only Intuit (TurboTax), H&R Block, and TaxAct who develop installed DIY tax preparation software.
I doubt it will be next year or maybe even the next several years, but there WILL come a day when DIY tax prep will be online only; there won't be any company that will fill that (installed base) void because it will be cost prohibitive to do so (in terms of ROI).
