Thank you for the helpful suggestion but it did not work. The file is well and truly corrupted.
i have tried to open it with
- Adobe PDF reader
- Chrome
- Firefox
- MS Word
all say the file is corrupted (actually Firefox says nothing, just shows a blank page)
I looked at the prior documents and history and there is no record at all of the purchase. (My bank statement shows the charge, and the IRS got the return).
