@ user17622319793
You don't have to pay again to get a copy of your 2024 PDF if you already had paid previously. BUT...you may have to wait a while until the 2024 PDFs become available again. Log in and at the Tax Home page, scroll way down to the section "Your Tax Returns & Documents." If 2024 is not there, it's most likely this: Every year right after the end of extended filing season, TurboTax goes through an archival procedure, and the PDFs become temporarily unavailable for a period of time while they are doing whatever they do with the 2024 PDFs while they make way for the upcoming 2025 online product. At some point (I don't know how many days), the 2024 PDFs should once again become available in the "Your Tax Returns & Documents" section.
What program are you using to try to open the PDF? Is it Adobe Reader or another PDF reader? Have you tried opening it with your browser?
ADDENDUM EDIT NOTE 11/03/2025 at 8:53 PM Pacific
Here's info on how to try to open it using a browser instead of a PDF reader.
I'm using Windows, so I can go into Explorer, find the PDF in the file directory, and then right-click on it. Then in the popup menu I chose "OPEN WITH". Then I choose a browser, such as Edge, Firefox, Chrome.
If using a Mac, I don't know how that works in a Mac, if there's not something similar to "Open with", you would need to launch the browser first, and then use the browser's menu to open a file.
