I wanted the electronic filing for all it's benefits, I got none i even had to pay for postage and packaging and mytime was wasted.
Then my state refund goes from +300 to -900............whi knows what mistakes are on the federal return.
Now I am spending time on State tax issues related to the MA State filing and this wil likely impact FIT filing.
and I paid you guys $200+........for what?
From now on it irresponsible for you to not ask a new customer if their prior years filing was filed and accepted before accepting a fee for all your electronic filing, follow up and providing expert review before filing...........didnt happen.
I could have done better on my own.
I will be disputing all charges by Intuit with AMEX..........dont leave home without it!!!!!!!!!
Take care
[PII Removed]
Thank you.....[PII Removed]
