I’m receiving texts from Turbo saying I owe for 2024. I do not owe for 2024 as I paid the irs directly. Well, I clicked on a link in my turbo texts which led to “make your quarterly payment.” At the time, I thought I was making a quarterly payment directly to the irs for 2025. I submitted payment and realized I paid the wrong entity. Turbo is trying to get me to finish the process after payment. I just need a refund. I am not going further in the process as I do not owe for 2024. Turbo’s info is not aligning with IRS. I spoke with Greg(30 yrs w/Turbo) and he could do nothing beyond the troubleshooting pages on turbo’s website—although he was lovely, he was of no help. I requested refund and was denied, so now where is my money directed to? Your pockets? It should never be this complicated. I made a mistake. A simple refund would end the madness
no refund means no business from me, my partner and some others ever again. A few may make no difference to you but America is waking up and soon Americans will NOT use companies who take advantage of the ppl.
