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Hi Valued Customer,


We're reaching out with this important follow-up notice regarding the end of support from Microsoft for Windows 10 and its impact on TurboTax Desktop software. TurboTax Desktop software for tax year 2025 and beyond won't be compatible with devices using Windows 10, including those with an Extended Security Updates (ESU) program purchased from Microsoft.

To use TurboTax Desktop software for tax year 2025, your computer will need to run on Microsoft Windows 11 operating system. If you don’t plan on upgrading to Windows 11, we recommend using TurboTax Online, which will work on any supported web browser. Later in the year, we’ll be sending you some discount offers you can use for any eligible TurboTax Online product for tax year 2025.

If you have a Mac computer, your computer will need to run on macOS Sonoma 14 operating system (or later).

For more resources and additional information about this change, please refer to the help article: How does the end of support for Windows 10 affect my TurboTax Desktop experience?

To help us understand your plans for the 2025 tax season, please select the option that most closely matches your next step:

I already upgraded to Windows 11
I haven't upgraded to Windows 11 yet but plan to
I will use TurboTax Online
I’ll look for another Windows 10 desktop software
I will have a tax professional prepare my taxes for me
Don't know/other

Thanks for being a part of the TurboTax family.

Warm regards,

The TurboTax Team