I never go through this much trouble to provide a review, but my experience has been so horrible, this time. I feel like I have to warn everyone I can NOT to EVER use this service if they are looking for an honest provider. Turbotax literally stole money from my bank account for a tax return they never filed and refuse to give it back.
They were trying to charge me $230 for a tax return that cost me $39 to file at HR Block. I cancelled, and switched services for obvious reasons, but Turbotax charged me anyway. I sat on the phone with customer service for nearly an hour for them to tell me they don't issue refunds. THEY NEVER FILED MY TAXES. This is outright theft. And a significant amount of it at that.
