I spent $140 on the advantage home and business program. I filled everything out exactly as prompted. Then my return was rejected. When I clicked on the help me correct something button, I reviewed everything and it's correct. It says I cannot claim EIC, even though my dependant lives with me but the other parent claims and supports us and child in no way whatsoever. That was a court typo. Anyhow, I file the same way every year. He claims a dependant but I still receive some sort of credit. These questions are very clear in the software and I answered them. For some reason, the software keeps adding an EIC though and there is no way to remove it. I tried filing again but it will be rejected if that's why it previously was. I wasted a LOT of time and money on this. And I can't even talk to customer service.
