Having a similar issue - but our federal has been accepted and shows as accepted in the desktop AND online platforms. Bought the online, was told it couldn't do what we need it to, bought the desktop after we were told that could do what we need it to and now that's not working either. I've been on the phone with customer service for hours.
Edit to add: We had to file in two different states - but are still MFJ in both states. .. .
