DougfromHouston
Returning Member

Get your taxes done using TurboTax

I received the rejection email with the following

 

 

IND-183-01 - The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN). Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.
 
I pulled down the six digit number from the IRS website for my spouse.  I went to "Other Tax Situations" and clicked to Update the "Identity Protection Pin" and immediately received the following error message:
 
"Hmmm, looks like we hit a snag.    We recommend you revisit the last topic you were working on to make sure all your info's correct".
 
The first time I had gone into the update page for "Identity Protection Pin" it led me to the five digit number which is different.  As such, I exited out and then went to the IRS to get the six digit number and when I went back it gave me the above error.
 
 
My problem is I wasn't working on anything.  Immediately after the