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IP PIN
My tax return was rejected b/c I forgot to enter my IP PIN. I went back into my return to correct the problem. I navigated to the "Personal" tab; selected "Other Tax Situations" and scrolled down to "Other Return Info." When I clicked on "Start" I got the following message: "Hmm, looks like we've hit a snag. We recommend you revisit the last topic you were working on to make sure all your info's correct."
I have tried clicking through all topics and sections again and have also restarted the software, but I continue to get the same message when I attempt to enter my IP PIN. The only difference now is the button has changed from "Start" to "Update" next to the "Identity protection PIN" section.
Topics:
‎October 9, 2025
5:07 PM