E-filing for 2023 with Turbotax is permanently closed. You'll have to file by mail. Be sure to attach any withholding statements and I suggest mailing using a tracking method. I'm not sure what fees you would have paid with the free edition but contact support
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848
