After the documents organized, I found a problem. My old computer is lower than 4GB memory.
Is that a new requirement for this year 2024-2025? I was using my 2GB device for filing in the past years.
Usually could we exchange the 2024 deluxe bought at Costco, into an online version?
Now the desktop version requires 4GB and Win10.
But I do not have a new computer at hand.
In the “task manager”, it shows RAM 1.2/1.9 GB, and CPU 2% in use.
I already completed factory-reset to my old computer.
But I still could not install the 2024 app.
Please help to solve this problem.
Thanks a lot.
