Turbo Tax 2024 Desktop not available under my account

Request for Access to Intuit Product History and TurboTax 2024 Personal & Business Desktop

Background

I have recently set up TurboTax 2024 on my new computer. However, when I log into my Intuit account, there is no record of the many decades of Intuit product purchases I have made.

Intuit Customer History

My relationship with Intuit began with QuickBooks. Over the years, I have been a dedicated customer and have also served as a Pro Advisor. Now that I am retired, I have relinquished my Pro Advisor subscription.

Current Issue

Despite having installed TurboTax 2024 Personal & Business Desktop on my new computer, I am unable to access records of my previous purchases through my account. I need assistance to ensure I have access to the Intuit products I have paid for, especially TurboTax 2024 Personal & Business Desktop.