Weird, today when I tried it, the error message came up again, I clicked "try to log in with another account" (I have three for some reason) the next screen (I don't think I got this far before) said this account uses this code xxxxmynumbers, I clicked on that and I am in. Whaaaa? Might have used one of my activations but I don't care, I am IN!
Sorry I can be more help to other people having this problem, it looks like all the answers I saw were - call tech support. The number is - aww jeez they removed the number but hopefully easy to find.
