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Windows 11 upgrade kills TT
I have TT 2022, 2023, and 2024 Federal and state installed on my desktop computer. I upgraded to Windows 11 Home Version 10.0.26100 (the current version and none of the TT versions work. I get Error 190 when trying to open an existing TT file. I followed these instructions for TT 2024 and got the same result.
"Follow these steps to fix the error:
- Open TurboTax and select Start a New Return.
- Go to the State Taxes tab.
- Download the states you need.
- There may be a fee if you need more than one state or if your version of TurboTax doesn't include one free state download.
- Close TurboTax.
- Reopen TurboTax.
- Open the file that generated the error."
I still get taken to a spot telling me to pay for a state license I already own.
Is there a registry key or ??? that needs to be changed?
I really don't want to spend an hour on telephone hold.
‎October 4, 2025
1:52 PM