Try the Social Security Admin - there is a fee
https://www.ssa.gov/faqs/en/questions/KA-02501.html
I'm shocked about your inability to get info from the IRS if you can properly identify yourself to them. If you register for ID.ME you should be able to access the info online - no state info for w-2s so if you need that your only option is above.
or file form 4506-T (no state info)
https://www.irs.gov/pub/irs-pdf/f4506t.pdf
transcript info
https://www.irs.gov/individuals/transcript-types-for-individuals-and-ways-to-order-them
