Intuit continues to drop excellent tools and breaking consumer trust and loyalty in their products altogether. It's interesting that they've chosen to erode decades of trust after dropping Mint too.
I know I have gone from committed customer to fickle customer; I'll go where the consumer experience takes precedence over squeezing out every last penny from the consumer. I've been a consistent turbotax user for a couple of decades but I'm ready to look for other options to follow for the next decade.
