Dear Intuit/TurboTax Team,
I am writing to express my deep concern and disappointment about the recent notice announcing that ItsDeductible will be discontinued in October 2025.
I have relied on ItsDeductible for many years to accurately track and value my charitable donations throughout the year. It has been an essential part of my tax preparation process, and one of the main reasons I’ve stayed with TurboTax instead of moving to other providers.
I want to remind you that this is not the first time discontinuation has been announced. A few years ago, you reconsidered the decision after strong customer feedback—and I hope you will do the same now. ItsDeductible fills a unique need for taxpayers who donate regularly, especially non-cash donations, and removing it mid-year creates unnecessary disruption and frustration.
At minimum, I respectfully request that Intuit:
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Continue ItsDeductible through the end of the 2025 tax year, so users can complete their records without interruption.
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Provide a direct replacement within TurboTax that includes the same donation valuation tools and year-round tracking.
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Offer users a way to export and import their existing data so we don’t lose years of carefully tracked donation history.
I value TurboTax and have recommended it to others because of tools like ItsDeductible. But eliminating this service with no clear replacement will make it very difficult for me to justify staying with Intuit.
Please reconsider this decision. Your loyal customers have spoken up before, and I hope you will listen again.
Sincerely,
Angela [removed]
Washougal, WA
