Quick update—I’ll share a more detailed summary later today.
Yesterday, I received a call from Intuit TurboTax, but I was tied up with a prior commitment and couldn’t answer. They followed up with an email inviting me to schedule a call to discuss my concerns. The tone was surprisingly optimistic, suggesting they believed a resolution might be possible.
I spoke with a different representative this morning. She was pleasant and receptive, and took time to listen. However, she wasn’t able to offer any resolution or new information. In fact, she confirmed there’s currently no update regarding a delay or reversal of Intuit’s decision to sunset ItsDeductible.
I took detailed notes and will share a full recap later today. Thanks again to everyone supporting this effort to help Intuit recognize the impact of this decision—and the opportunity they still have to make it right.
