I posted a message to the president's office last week and got a call back the next day. Spent twenty minutes on the phone with a very nice lady who listened patiently to all my complaints and comments. She suggested using the online version, but told me it doesn't have the Forms option, which I use to check some of the more complex transactions I need to report. I also asked her if online would still let me do the tax returns for a couple of family members, and she said that online doesn't allow that either.
Then I asked her about the cost of the online version of Premium, and it comes out much more expensive than buying the desktop version when there's a deal at Amazon (which there always is). So I'd be paying more for less.
I hope enough unhappy users are messaging the president that it might have some impact.
