True, person on phone can only do so much. I even went into detail why it shouldn't make any difference unless they were using a function only available in Windows 11 which is doubtful. And if they did use a function unique to Windows how to program around it depending on Windows version- not that hard and doesn't take another program/app. And to my surprise, I could hear keyboard clicking as I explained.
Still I don't expect any change, this is a management decision already made and really wanting to force you into using their online version. Which BTW, I won't do.
