@helenehallowell wrote:
Please forgive my rant. I have yet to find anyone willing to help me after taking hours off work and weeks of trying a bunch of dead end leads. I have yet to have anyone tell me "this is a normal experience." Hence my frustration. The IRS received my physical packet on May 7. Where does it sit for 4 months after being signed for? Why does TT keep prompting me to "fix my rejected return" but fail to be able to?
It doesn't matter. Print another copy, sign it, and mail it again.
There is simply no practical way to force anyone to look through the mail room for your lost return. It could have been discarded by accident, or stapled to someone else's return, scanned into their file instead of yours, and then been shredded.
Print another copy, sign it, and mail it. In the off chance the original return is located and entered into the system, whichever is entered second will be ignored. If you owe taxes and the IRS tries to assess a penalty, that's when you would use your proof of delivery of the first return to show that you filed earlier.
