I have the desktop version which I bought from Costco in January 2025. Today, I was about to file my state tax return. I was due a $10 credit and my payment due was to be $15 (plus tax, of course). I have a screen shot. However, after I had entered my credit card info and was about to press "submit", I saw that I had not received the credit at all, and my charge was $25 plus state tax. This should not have happened. How can this be fixed?
