turbo tax messed up my tax return

I submitted my taxes for about the 15th year with turbo tax. I have never had any issues until these last two filing years. My W-2's automatically gets transferred over from the IRS and this past two years it has been changed and my income tax was held. It got released the first year after realizing that it was wrong. Then this year it happened again. I trust turbotax and have been doing this the same way so I'm not sure what was going on. I have now been waiting over 200 days for my tax return to be released to me. This needs to be fixed. Now I am put into a financial bind because of this. I will be saying that I will no longer be using TurboTax.