tomjenzen
New Member

Turbo Tax downloaded to new computer can't open old file

2024 return started on computer that no longer works. 2024 Turbo Tax file copied to new computer. Downloaded Turbo Tax program to new computer. Turbo Tax program will not open 2024 Turbo Tax file. Received message "Turbo Tax is already running under another account. Switch user and run Turbo Tax from the other account."