I'm receiving the same message using TurboTax 2023 desktop to amend a return originally e-filed with TurboTax. I called the TurboTax Desktop customer service, and they confirmed that TurboTax does not provide for an e-file of an amended return for the 2023 year after October 15, 2024. I asked if TurboTax was addressing or if anything was in the works to update or allow for this in the near future. TurboTax response was no, not currently.
This is not an IRS issue or restriction as the IRS generally allows for an e-filing of an amended return for the prior 3 years. It's a TurboTax administrative choice or filing issue to not provide for this. Not sure why, especially when an original return was e-filed with TurboTax??
Filing a paper amended return using TurboTax for this 2023 tax year is apparently your only option if using TurboTax. With the downsizing and staffing cuts at the IRS, filing a paper amended return may take over 8 months to get processed and to receive a refund and that assumes they process it correctly and without any further notices or information requests they could send out to the taxpayer.
Requiring taxpayers to paper file an income tax return when an original return has been e-filed via TurboTax within 3 years is not only a burden, but also time consuming and it's not preferred by either the IRS or state government agencies.
TurboTax and Intuit should update their software and filing system to provide for e-filing! Perhaps if they receive enough complaints, they will update their filing system!
