@rjohn327 , please calm down -- your expletive riddled post is useless in solving the actual issue. Yes , it is frustrating when one's refund is not forthcoming. However, before any one can help you , you need to tell us the actual facts.
Generally , absent any other facts, the refund claimed ( and if approved ) is issued by the IRS -- TurboTax ( or any other service provider including tax professionals ) has NO role to play in this. This is strictly between you and the IRS. So what does the 'Where is My Refund" at www.irs.gov show ? Did the IRS issue a refund and how ( check / direct deposit or third party or what )?
If you CHOSE to have TurboTax ( pay out of refund, advance / five day deal etc.) to receive the refund for you and then issue you the balance, then and ONLY then will TurboTax have a role to play. Is that what you did ?
Please answer my questions , so one of us volunteers may point you to the right resource to find out what happened.
I will circle back once I hear from you -- yes ?
