Tax refund

Good day. 

 

I am trying to file my tax return and claim my tax refund. I am a South African citizen. I work in  Pennsylvania over a period of time in 2023 and 2024. I've selected the  turbotax live option and once i get to the option where i can choose the consultant  it says error on the page and i need to phone the call centre. I am currently back in South Africa.  Please can u assist me.