Yes I understand that, then why was amount reduced by the same amount owed? When I prepared them and what made me believe they were done is because turbo tax said they were done and took me to the page to pay for the service and I did I then down loaded my taxes and printed them then mailed. Every time I go to the "where's my refund" and put the info in it say t doesn't have any info that matches what I entered. So if they weren't complete, why did turbo tax ask for payment.
