Did my taxes back in April. I selected the Free version. When it came time to file, It suggested that I look at the Deluxe version for any additional discounts. I selected it to see how much I might save. Nothing else. I tried to return to the free version but it didn't let me. The tax refund that I would be getting would not cover this charge. I selected that it be charged to the refund. So, I wound up being charged $155 that I can't afford to pay. I received an email informing me that my refund wouldn't cover the amount and that they would be automatically charge my account on a certain day. If I wanted to I could extend it a little further. I selected that and then called them but received no satisfaction. I've go into my account online and have removed my bank accout information. Hoping that that will prevent them from deducting it. I'm on a limited income and cannot afford to pay that amount of money for a service that I was forced to accept. I'll never use them again.
