DP-007
New Member

Get your taxes done using TurboTax

It's now June, but I have been experiencing the same issue trying to file a federal and two state returns.  

 

- The federal loaded when I only transmitted it.

- After lots of attempts at fixes, my state returns electronically loaded when I completely exited a VPN app (AOL's Private WiFi) on my notebook.  The app had been running in background, but was not actually routing data through it (as I was otherwise using a secure home network). 

 

I was on hold with about the 5th Turbo tech assistant over a period of two weeks when I noticed the vpn button and decided to try a full exit ... and each state then loaded.  A friend just told me that his printer will not work while the VPN is running on his machine, so I guess there is some connection.  Hope this helps you or someone in the future!