No option to send by mail because of a dummy SSN and a payment due

This is my first time filing, so please bear with me. I'm an expat as an US citizen, so I'm automatically given an extension until June 15th. I just submitted my return and it got rejected due to my husband's dummy SSN. He is not a US citizen nor does he live in the US as we both reside in Germany. I cannot type in NRA. It keeps asking me to enter a valid SSN and then I'm able to re-file online, but not by mail. I need to send by mail after fixing the SSN part to NRA. It's just not letting me to choose that option because I have some payment due which I already paid the same time I filed.

 

I also paid TurboTax $70 to use their service because it's a self employment tax and not W2, and I feel like I'm being ripped off if they're not doing this job right. I also tried to contact support, but they can only accept calls. The problem is, I'm deaf and need to communicate via texting.

 

Please help.