Get your taxes done using TurboTax

@JotikaT2, I'm logged in correctly and have paid for the product. The problem is that the TurboTax Live is being tied to a specific .tax file and not the user -- I have multiple .tax files since I experiment with my return. I have to open the specific  .tax file for the proper option to exist, otherwise it is asking me to pay. This is a software bug (as others in this thread have mentioned).